A few hrs afterwards we discovered the sculpture was broken, plus they later uncovered the damaged items within their vacuum. After i very first contacted the company I spoke with Nicolas, he apologized but two months later After i brought the issue back again up I used to be directed to another person referred to as German, who refused to acquire accountability, proclaiming their staff didn't crack the sculpture, In spite of crystal clear proof to the contrary. They provided a $one zero five credit rating, which we acknowledged, but they've not dedicated to covering the fix costs for that product their team ruined.
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